creativehutch.co.uk is part of THE CREATIVEHUTCH LTD. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Your information, cookies and interactions

In order for your interaction with our website to work, we need to store some cookies in your browser.

If you’re submitting information, such as to contact us or if you’re placing an order, the cookies will track you and may identify you via the information you submit to us.

If you’re just visiting and browsing, we may use web analytics software to track your usage, but this information is not identifiable to you. It is anonymous.

We will not store or use any personally identifiable information unless you submit that information to us, in which case we will carefully store such information.

Some third party services, such as our Newsletter and Contact Form applications, may set additional cookies or track beyond our control.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us

What data do we collect?

CreativeHutch collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • Information about the devices you use to interact with our website. (IP address, device identifier, web browser, and browsing information collected through cookies, web beacons, pixels, clear gifs, and other similar technologies (collectively “Cookies and Other Tracking Technologies”))

How do we collect your data?

You directly provide CreativeHutch with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

We may also receive your data indirectly from the following sources:

How will we use your data?

CreativeHutch collects your data so that we can:

  • Process your order and manage your account.
  • Email you with special offers on other products and services we think you might like.
  • Contact you in response to your requests.

How do we store your data?

CreativeHutch securely stores your data on a secure server.

UKDedicated Ltd, 3 Centro, Boundary Way, Hemel Hempstead, HP2 7SU

Hosting accounts are ‘ring fenced’ to prevent one site compromising another. Hourly off site backups are taken and server patches and software updates are automatically applied.

Marketing

CreativeHutch would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop CreativeHutch from contacting you for marketing purposes or giving your data to other members of the CreativeHutch group.

What are your data protection rights?

CreativeHutch would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request CreativeHutch for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that CreativeHutch correct any information you believe is inaccurate. You also have the right to request CreativeHutch to complete the information you believe is incomplete.

The right to erasure – You have the right to request that CreativeHutch erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that CreativeHutch restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to CreativeHutch’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that CreativeHutch transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@creativehutch.com

Call us at: 07539 299 394

Or write to us: The CreativeHutch Ltd., Old School House Park Road, Scotby, Carlisle, Cumbria, United Kingdom, CA4 8AT

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

CreativeHutch uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – CreativeHutch uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – CreativeHutch uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. CreativeHutch sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The CreativeHutch website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

The CreativeHutch Ltd. keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 18 January 2021.

How to contact us

If you have any questions about CreativeHutch’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@creativehutch.com

Call us: 07539 299 394

Or write to us at: The CreativeHutch Ltd., Old School House Park Road, Scotby, Carlisle, Cumbria, United Kingdom, CA4 8AT

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